ELDORADO AREA WATER & SANITATION DISTRICT
2 North Chamisa Drive, Santa Fe, New Mexico 87508-9483
Public Rate Hearing held 3/27/2024
The District held a formal Public Rate Hearing presided over by Public Hearing Officer, Peter Gould, on Wednesday, March 27, 2024, in the EAWSD Public Conference Room located at 2 N. Chamisa Drive. Below you will find links to the transcript of the hearing, exhibits entered into the record, and the Hearing Officer's decision submitted to the District as of 4/18/24 .
EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.
District Updates
News & Notices
Telephone Numbers/Email
Annual Summer Watering Restrictions begin on 5/1/2024 to 8/31/2024
Click here for the District's updated and Board approved version of WRAMP.
EAWSD Board Meetings are now routinely scheduled for the third Wednesday of each month. These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.
The next Board Meeting is May 15th at 5:30 pm in the EAWSD Public Conference Room.
EAWSD Alert Notification System
EAWSD Alert will serve as the official notification system to communicate with customers during an emergency situation that can impact water service to your home. EAWSD strongly urges all EAWSD customers to enroll by clicking on the logo image to the left.
Still have questions? Visit the EAWSD Alert information page from the link below: EAWSD Alert Information
April 18, 2024
Public Rate Hearing Officer Renders Decision on 4/18/24
As reported over the last year, the District's ad-hoc Rate Study Advisory Committee, with guidance from rate consultant, Nelisa Heddin, conducted a Cost of Service and Rate Design Study to develop a proposed rate schedule for 2025-2029. (The current rate schedule for 2020-2024, will conclude at the end of this year).
Below are links to the documentation that was presented at an informal Public Forum held on 1/31/24, as well as at a formal Public Hearing held on 3/27/24, to support the proposed 2025-2029 Rate Schedule. The last link is the Hearing Officer's final decision on the matter, as rendered on 4/18/24.
For more information or to download documents supporting the 2025-2029 Rate Schedule, click on the links below:
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Resolution No. 24-02-01 authorizing adjustment to Rates, Tolls, Fees or Charges
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Meeting Minutes from an informal Public Forum held 1/31/24
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3/27/24 TRANSCRIPT of the Formal Public Rate Hearing
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4/18/24 DECISION rendered by Public Hearing Officer, Peter Gould
For additional information or questions please contact the EAWSD Administrative Office at (505) 466-2411.
Customer Service & Billing
(505) 466-1085 (Option 1)
Administration
(505) 466-2411 (Option 2)
Reporting a problem AFTER business hours or on holidays:
(505) 780-0090
Hours of Operation
Monday - Friday
8:00 am - 5:00 pm (MT)
Closed Holidays (see calendar)
2 North Chamisa Drive
Santa Fe, New Mexico 87508 - 9483
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Fire Prevention Links:
April 25, 2024
2024 Water Quality Report
The annual Water Quality Report for water treated in 2023, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the button below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you.
Common Questions
What is our water hardness?
Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.